1. Do you ship internationally?
    Yes, we ship our items internationally using FlexiPack by Pos Malaysia.📬

  2. How long does it take to process an order?
    Orders are typically processed within 1-3 business days.🗃️

  3. What payment methods do you accept?
    We accept manual payments through Paypal. An invoice will be sent to your email within 3 days of placing your order.A 10 days time limit will be imposed on the official Paypal invoice.🧾

  4. An email will be sent when your order and payment are confirmed.
    Once your order and payment are confirmed, you will receive an email notification. Please make sure to check your email inbox, including the spam or promotions folder for this confirmation.📧

  5. What is the shipping cost for international orders?
    Shipping costs vary depending on the destination country. You can calculate the shipping cost at checkout.🪙

  6. How long does shipping take for international orders?
    Shipping times vary based on the destination. Typically, it takes 7-24 business days for international orders to arrive after processing. Occasionally, ordered items may arrive later than the estimated 3-week timeframe due to various factors, such as customs processing.📮

  7. Do you accept returns?
    We do not offer refunds or cancellations once the order has been placed, but we accept returns for items with defects. Please reach out to us within 7 days of receiving your order for assistance. Contact us at creativebutteredtoast@gmail.com. 📧

  8. Are all products made by Ryne and Loafie?
    Yes, all our items are drawn by Ryne and Loafie, supporting indie artists.🎨

  9. Can I track my international order?
    Yes, once your order has shipped, you will receive a tracking number via email to track your package. We use FlexiPack by Pos Malaysia, and tracking numbers will be provided without exception.🔍

  10. How can I contact customer service?
    You can reach us at creativebutteredtoast@gmail.com. 📧

  11. Are there any customs fees or duties for international orders?
    Customs fees or duties may apply depending on the destination country. These fees are the responsibility of the buyer. 🗂️

  12. How can I support Ryne and Loafie as indie artists?
    By purchasing our products and spreading the word about our brand, you're already supporting us! Additionally, sharing our products on social media and leaving reviews helps us reach more people.💖


📧All and any updates will be sent to the provided email address (this includes tracking, official receipts and invoices)📧